Conveyancing Assistant

Role Specification

 

Title

Conveyancing Assistant

Department

Private Client

Team

Private Property

Principle location

Bath

Supervisor

Senior Solicitor

Working Pattern

35 hours

 

Key Responsibilities

 

Client Services

To provide a first class service to Clients through effective support of the team members in taking and carrying out instructions from clients and acting on behalf of clients to bring matters to satisfactory conclusion as well as assisting other members of the team in client related matters, drafting of simple legal documents and file management.

 

Team

A team player, building strong working relationships with the direct team, the wider team and office teams.  Supervise more junior members of the team. Provide a proactive and constructive input into the team’s strategy.

 

Regulatory

Comply with policies and practices including Risk, money laundering, the Firm’s office manual and regulatory requirements external to Thrings such as the SRA Code of Practice.  Take responsibility for understanding these requirements, and promote the importance of these responsibilities to colleagues.

 

Targets

Understand and assist in achieving the team’s targets for fees and other financial performance indicators and ensuring accurate records are maintained. Complete billing and fee estimate tasks accurately and on time. Work proactively with the firm’s credit control team in relation to client payments, in conjunction with the team’s fee earners

 

Understanding and Learning

Take responsibility for achieving all forms of continuous development.  Take responsibility for the growth of others, sharing knowledge and accepting and giving feedback constructively.

 

 

 

Key Attributes

 

Education

A level standard, with GCSE English and Maths A-C grade.

 

Experience and Knowledge

 

Experience:

  • At least 12 months experience in a residential conveyancing support role.
  • Experience of delivering a Client customer focus.

 

Knowledge or a strong understanding of:

  • Conveyancing case management system

 

Skills / Abilities

  • Strong client communication skills; ability to deal with clients in a professional manner, adapting style to the situation where necessary.
  • Planning and organising; multi-tasks workload driven by more than one fee earner; manages task givers expectations.
  • Time management
  • Build and maintain good relationships with Clients.
  • Address problems and seek pragmatic solutions to them
  • Able to give and receive feedback constructively
  • Numerate – with knowledge of Solicitors accounts and ability to prepare completion statements
  • Strong IT skills; adapts to information systems quickly;
  • Excellent literacy skills including drafting style, attention to detail, and accurate use of the English language

 

Behaviours / Attitude

 

  • Communication is clear and concise; engaged; listens well; adapts information to suit audience; assertively raises points where appropriate
  • Know when to make decisions, and when to seek guidance
  • Take accountability for actions and is dedicated to the completion of tasks
  • Has a courteous, considerate and respectful approach to others, shows appreciation wherever it is due
  • Is a team player, whose personal ambition is expressed through team achievement;
  • Has an open and honest approach including not being afraid to admit uncertainty or mistake;
  • Seeks personal achievement, improvement and development at all levels and at all times;

 

 

This job specification is not exhaustive, any task that is deemed suitable and relevant to the role may be required by the supervisor.  This specification will be reviewed regularly and may be revised to suit the firms require

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