19th August 2016
Deliveroo offers an online/app service to customers who wish to order restaurant food and eat it in the comfort of their own home. The cost to the customer is the price of the food plus a £2.50 delivery charge (this is sometimes waived by restaurants which have an agreement with Deliveroo). London-based riders were paid £7 per hour plus £1 per delivery. With Deliveroo facing stiff competition from other meal delivery businesses, it may have considered paying an hourly rate to riders to be less profitable than paying a set rate per delivery.