Online trading can create significant commerce opportunities, but with complex regulation and an ever-changing business environment, it also presents challenges. Our specialist e-commerce lawyers will provide you with the clarity, commercial insight and legal expertise to help your business navigate these complexities and thrive online.

Key Contacts

Kate Westbrook

Partner 01793 412 501

Abigail Sinden

Associate 01793 412 117


We offer expert advice on every aspect of e-commerce: from the design and structure of your website to marketing consents, intellectual property rights, trading terms and privacy policies. Becoming an extension of your team, we take time to get to know your business and use our understanding of commercial growth to develop strategies for each stage of your enterprise.

Our clear, comprehensive and practical guidance is based on deep market knowledge and decades of combined legal expertise. By working closely with you, we can help you reduce risk, adhere to regulatory requirements and position your business for growth.

Our Commercial Team has been involved in a number of high-profile claims and cases in this area. Highlights include:

  • Creating terms and conditions and privacy policies for online retailers and service providers including clothing, jewellery, luxury goods, recruitment, lead generation, leisure and financial services
  • Enforcing copyright and trade mark rights to prevent plagiarism of website content for a major online retailer
  • Registering domain names and AdWords, and managing disputes for a variety of businesses including a travel agent and an opticians
  • Advising entrepreneurs on all steps in the launch of a P2P website business providing domestic storage solutions. During this ground-breaking offering we drafted unique terms and conditions for the operation of the business
  • Clearing content licensing for an audiobooks platform
  • Gaining Gambling Commission clearance for a succession of ‘win a house’ and related online competitions

We can support your ecommerce business with:

  • Advertising, compliance, distance selling regulations, consumer protection legislation
  • AdWord registration and disputes
  • Ancillary IT agreements including maintenance and support arrangements, acceptance test procedures, integration services, service level agreements, modifications, confidentiality agreements, and escrow arrangements
  • Credit card merchant agreements and other payment mechanisms
  • Data protection and privacy issues
  • Domain names registration and maintenance
  • Dropshipping and order fulfilment
  • Hosting agreements
  • Intellectual property and licensing
  • Joint ventures
  • Marketing and brands
  • Online betting and gaming, lotteries and competitions
  • Online terms and conditions
  • Product launch and licensing
  • Rights acquisitions and clearances
  • Subscriber terms and conditions
  • Trade mark registration
  • Website access terms
  • Website design and content review and audit
  • Website development agreements
  • Website linking agreements




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